Shipping & Delivery

Your Order, On Its Way.

At Velmiroa, we want your shopping experience to be simple from checkout to delivery. Once your order is placed, our team works to process and prepare it for shipment as quickly as possible.

Order Processing

Orders are typically processed within 1–3 business days.

Once your order has shipped, you'll receive a confirmation email with your tracking information so you can follow your package every step of the way.

Please note that processing times may be slightly longer during holidays, sales, or periods of high order volume.

Estimated Delivery Times

Delivery times vary depending on your location and the shipping method available at checkout.

United States: Estimated delivery time will be displayed at checkout.

International Orders: Delivery times vary by destination and may be subject to customs processing.

Please note that delivery estimates begin after your order has been processed and are estimates rather than guaranteed delivery dates.

Shipping Costs

Shipping costs, when applicable, are calculated and displayed at checkout before you complete your purchase.

From time to time, Velmiroa may offer free shipping promotions. Any applicable promotion will be displayed on our website or during checkout.

Track Your Order

As soon as your order ships, we'll send you an email containing your tracking information.

Please allow up to 48 hours for tracking information to update after receiving your shipping confirmation.

Incorrect Shipping Address

Please double-check your shipping information before completing your purchase.

If you notice an error after placing your order, contact us as soon as possible. We'll do our best to make the change before your order is processed, but we cannot guarantee address changes once an order has shipped.

Delayed, Lost or Missing Packages

Occasionally, packages may experience delays outside of our control.

If your tracking information hasn't updated for an extended period or you believe your package may be lost, please contact our support team. We'll help you determine the appropriate next steps.

International Orders

International customers may be responsible for customs duties, import taxes, or other fees required by their country.

These charges are determined by local authorities and, when applicable, are the responsibility of the customer.

Need Help?

Have a question about your shipment?

Our Velmiroa Support Team is happy to help.

Customer Support: support@velmiroa.com
Response Time: Within 24–48 business hours

Velmiroa
Beauty, elevated by technology.